Manually managing resources, customers, and staff is a tall order. There are simply too many things to keep track of in a construction business to rely on paper books, repetitive data entry, and old-school, one-dimensional software. That’s why tools like ERP and CRM software programs exist, as these tools simplify and smoothen some of the most important processes a construction firm has to manage to grow and protect profitability. The thing is, ERP and CRM software are different tools that serve separate purposes, but both could be huge boosts to small to medium-sized businesses (SMBs). In this ERP vs CRM comparison, we’ll go over what each tool is, what makes them similar, how they’re different, and which type of software a construction company should implement.

ERP and CRM tools are vital across many industries. But, if you haven’t already implemented them in your business, those initials might be intimidating. Don’t worry, though; here’s a CRM and ERP breakdown that will explain what these tools are and what they do.

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