A business owner in British Columbia received a $3,000 refund for architectural plans that were billed as professionally done but were actually not created by a licensed architect. This situation unfolded after the business owner questioned the qualifications of the individual who drafted the plans and subsequently discovered that they were not accredited by the relevant professional body. The case highlights the importance of verifying professional credentials and the protections available to consumers in such circumstances, especially in industries where certification is crucial for the validity of the work performed.

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