A summer snapshot of recent HVAC apps reveals advances from manufacturers in streamlining service and maintenance visits. However, other companies are in on the app act as well, and they are coming at contractor value from angles that range from training and live tech support to customer presentations and driving sales.
You on Bluon?
Over 55,000 contractors have hopped onto the Bluon support platform for HVAC techs, according to the company.
The Bluon app aims for a noticeably wide scope of services. A major draw is a library of detailed technical information for over 40,000 unique models of HVAC equipment. The company said that once techs create an account and make a short call to verify that they are a professional, they can access the library of service instructions, troubleshooting guides, and wiring diagrams within 10 minutes.
Bluon also points to standard and optional controls for all model numbers covered. This spans 50 unique types of controls, offering info that the typical tech may not otherwise be able to readily access.
Beyond model information, the app contains sections for ProHacks, tools, and 24/7 live support.
Bluon said the app’s intent is to “allow for informed technicians to create more sales opportunities and more efficient transactions for distributors.”
The company is not done working to ease the contractor/distributor exchange. It said that “coming soon” features include a replacement part lookup function for over 100,000 units, spanning both original manufacturer and aftermarket options.
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